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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Sowerby Bridge

Pharmacy Weight Loss Sowerby Bridge
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Sowerby Bridge is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Sowerby Bridge and the surrounding UK. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to decline a consultation or prescription request if we determine it is not clinically appropriate for you. Eligibility for specific weight loss treatments will be assessed on a case-by-case basis by our qualified prescriber.

3. Prescriptions

All prescription medicines dispensed by us require a valid prescription issued by one of our registered prescribers following a clinical consultation. We do not dispense prescription medicines without appropriate clinical review.

By submitting your health questionnaire, you confirm that all information provided is accurate and complete. Providing false or misleading information may result in serious harm to your health and may constitute a criminal offence.

Our prescribers retain the right to decline, amend, or discontinue any prescription at their clinical discretion. Prescriptions are issued for personal use only and must not be shared with any third party.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards and other payment methods displayed at checkout. All prices are displayed in GBP and include VAT where applicable.

Payment is processed securely. We do not store your full card details. In the event that a prescription cannot be issued following clinical review, you will receive a full refund to your original payment method within 5–10 working days.

5. Delivery

Once your order has been clinically approved and dispensed by our pharmacist, delivery will be made within 1 working day via a tracked courier service to your registered UK address.

We are not responsible for delays caused by circumstances outside our control, including courier delays or incorrect delivery addresses provided by the patient. It is your responsibility to ensure your delivery address is accurate at the time of ordering.

6. Cancellations and Refunds

You may cancel your order at any time before it has been clinically approved and dispensed. To cancel, contact us promptly by email or telephone.

Once a prescription has been dispensed and dispatched, we are unable to accept returns of prescription medicines for reasons of patient safety and legal compliance. This does not affect your statutory rights in relation to faulty or incorrect goods.

If you receive an incorrect or damaged item, please contact us within 48 hours of receipt and we will arrange an appropriate remedy.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for consultation with your regular GP or healthcare provider.

Always inform your GP of any medications prescribed through our service. If you experience adverse effects or a medical emergency, stop taking any medication and seek immediate medical attention by calling 999 or visiting your nearest A&E department.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing our pharmacy services. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Sowerby Bridge using the details provided on our website. We are committed to resolving any concerns promptly and professionally.