Last updated: 22 July 2026
Pharmacy Weight Loss Sowerby Bridge | GPhC No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services.
Pharmacy Weight Loss Sowerby Bridge is a GPhC registered online pharmacy (Registration No. 9012511) serving patients in Sowerby Bridge and across the UK. We act as the Data Controller for all personal information you provide to us.
To provide safe and effective pharmacy services, we may collect the following information:
Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for prescribing weight loss treatments safely.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Order information: Prescription records, order history, and delivery details. Please note that once your order is approved by our pharmacist, delivery is completed within 1 working day.
Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.
We use your personal and health data to process your consultation and dispense appropriate treatments safely. Our legal basis for processing special category health data is the provision of healthcare services under UK GDPR Article 9(2)(h).
Your data is also used to manage your orders and deliveries, maintain accurate pharmacy records as required by law, communicate with you about your treatment or account, and improve our website and services.
We will only contact you for marketing purposes if you have given us explicit consent, and you may withdraw this consent at any time.
Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device.
Essential cookies are required for the website to operate and cannot be disabled. Analytics cookies help us understand how visitors use our site so we can make improvements. Preference cookies remember your settings and choices.
When you first visit our site, you will be asked to accept or manage your cookie preferences. You can also manage or delete cookies at any time through your browser settings. Disabling certain cookies may affect the functionality of our website.
We do not sell your personal data. We may share your information only in the following limited circumstances:
Healthcare providers: With prescribers or clinical partners involved in your care to ensure your treatment is clinically appropriate and safe.
Delivery partners: Your name and delivery address are shared with our courier to fulfil your order within the stated 1 working day timeframe following pharmacist approval.
Payment processors: Securely processed by a third-party payment provider under their own data protection obligations.
Legal obligations: We may disclose your data to regulatory or law enforcement authorities where required by law, including the General Pharmaceutical Council (GPhC).
All third parties we work with are required to handle your data securely and in line with UK GDPR requirements.
We retain your pharmacy and health records for a minimum of 8 years in accordance with NHS and professional pharmacy guidelines. Payment records are kept for 6 years for legal and tax purposes. You may request deletion of non-essential data at any time, subject to our legal and regulatory obligations.
We implement appropriate technical and organisational security measures to protect your data against unauthorised access, loss, or misuse. All data is transmitted using secure encryption (SSL/TLS) and access to patient records is strictly controlled.
If you have any questions about this privacy policy, wish to access your data, request corrections, or raise a data-related concern, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
You also have the right to raise concerns with the relevant supervisory authority responsible for data protection in the UK if you believe your data has been handled improperly.